ATTENTION: Shipping damage must be notated on the Bill of Lading (BOL). The Supplier must be notified of any damage to your sauna within three (3) business days of signing the BOL. Failure to notify the supplier within the established time frame will result in the owner taking full responsibility for the cost of ALL REPLACEMENT PARTS including shipping and handling fees.


Please refer to this page: https://enlightensauna.com/warranty.html


Enlighten Saunas warrants its products to be free of defects in material and workmanship.

This warranty extends only to:


a retail purchaser of a sauna or parts directly from the supplier;

the authorized wholesale purchaser of a sauna or parts directly from the supplier;

or a retail purchaser of a sauna or parts from an authorized wholesaler.



However, in the event of a sale, transfer or conveyance of a sauna or parts from any of the three (3) proceeding persons or entities, any rights, duties, and obligations associated with this warranty shall be null and void and of no further force and effect. The sauna or parts must be purchased and used within one year of the manufactured date.


The controls, heaters, electrical parts and wiring must be kept dry at all times and not exposed to any water or liquids.


Under no circumstances will the manufacturer be liable for any special or consequential damages arising from the use of the product, its components and/or parts installed with or attached to it. The manufacturer is not liable for any injury to any persons or any claims of such that may be arising from the use, installation, and/or the service (repair) of the product. The purchaser must establish the date of purchase, by dated sales slip, invoice or delivery receipt.